Experience seamless travel with Haruka, the high-speed rail connecting Kansai International Airport (KIX) to Shin-Osaka and Kyoto, ensuring swift and stress-free arrivals.

• Experience convenient round-trip travel on direct trains from Kansai International Airport to Shin-Osaka and Kyoto
• Avoid dragging your luggage around and waiting in long lines for taxi service
• Enjoy comfortable seats, ample luggage space, and free Wi-Fi
• Pick up your ticket conveniently at Kansai International Airport
  

  What You Can Expect

  The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

  — What You Can Expect —

  Embark on a seamless journey with Haruka, the high-speed rail connecting Kansai International Airport (KIX) to key destinations like Shin-Osaka and Kyoto. Experience swift, stress-free travel as you reach your destination in no time. Haruka ensures efficiency, boasting a comfortable ride and spacious accommodations. With direct routes and a travel time of just 75 minutes to Kyoto, it’s the optimal choice for those craving a quick and convenient airport transfer. Elevate your travel experience and book your Haruka journey today.

  — Important Info —

  • Reserved seat tickets (1-time redemption) must be redeemed separately. Please make a reservation at the green ticket machine or counter
  • If a reserved seat ticket can no longer be redeemed or is not redeemed in advance, you may still use the ticket to access a non-reserved seat
  • Ride duration:
    – Kansai International Airport–Tennoji: 35 minutes
    – Kansai International Airport–Osaka/Shin-Osaka: 50 minutes
    – Kansai International Airport–Kyoto: 80 minutes— Exchange Method—[Haruka Ticket Machine]Skip the line at the green counter or green ticket machines and use the machine exclusive to the Haruka train
    1. Present the QR code or confirmation code at the Haruka ticket machine next to the ticket gate at Kansai Airport Station to exchange the printed train ticket
       – Scan your QR code
       – Select the train (you can choose trains departing in 5 minutes)
       – Collect your printed train ticket and enter through the manual ticket gate
       – Entry is only allowed from Kansai Airport Station
       ** Refunds, date changes, or train changes are not possible after exchanging the e-voucher for the printed ticket
    2. If the Haruka ticket machines is out of service, please redeem at the green ticket vending machines marked with “passport” icons or the green counter
    3. The redemption time is between 5:30 am and 5 minutes before the last Haruka Express train
    4. If the train is full, passengers may take non-reserved seats
    5. Refunds, date changes, or train changes are not possible after exchanging the e-voucher for the printed ticket. To request a refund, please contact KKday customer service before making the exchange
    6. The printed train ticket will not be reissued if lost; please purchase the ticket again
    7. If the selected train is suspended before you board or after you receive the printed train ticket, please take a non-reserved seat on another Haruka train or the Kansai-Airport Rapid Service
    8. For more details, please see the official website

    [Green Ticket Machine]

    1. Operate and collect tickets through the self-service green ticket vending machines marked with ‘passport’ icons at each station
       – Redemption location info
       – eMCO redemption important notice
       – If the ticket machine is out of service, or if you do not have an e-passport, please visit the designated stations and redeem the pass at the green ticket booth
    2. JR West Ticket Office (Manual): Present your e-voucher and passport to the JR Ticket Office (Midori-no-madoguchi, also known as the Green Window) to exchange for a physical ticket
    3. There will be no name and passport verification if you choose to collect from the ticket vending machine; however, when exchanging at the counter, the staff will check the name on the voucher and the passport
    4. Ticket machines are only available for travelers with an e-passport. If you do not have an e-passport or the passport does not work at the ticket machine, please visit the ticket office for a manual exchange
    5. To collect your reserved seat ticket, please redeem it at the green ticket booth or green ticket machine before use
       – How to redeem
       – If you have exhausted your reserved seat quota or have not redeemed the reserved seat ticket, you can still use the pass to ride in unreserved seats

       How to locate the Haruka ticket redemption machine (white machine)

       

       How to locate the Haruka ticket redemption machine (white machine)

       

       Collect physical tickets at ticket machines using only e-passports. The ticket machine supports five languages: English, simplified Chinese, traditional Chinese, Korean, and Japanese

       

       Take a ride on the express train ‘HARUKA’ and reach Osaka or Kyoto in no time

       

       White ticket vending machine (HARUKA special exchange machine) vs green ticket vending machine

       

       More Product Info 

       Important Info

       • Free admission for children below 6 years old. They must not occupy a seat
       • If you get off the train hal way through, the remaining ride will be invalid
       • The Haruka ticket is only applicable to the Haruka Express
       • Travelers may also ride non-Haruka trains that are within the designated range (special rapid, rapid, local commuter train)
       • If you board a non-Haruka train, the Haruka non-reserved ticket will be non-refundable
       • Travelers may get off the train at any stop within the designated range of service. Keep in mind that the ticket will be kept at the ticket gate. Travelers may board trains that are not in the specified range as long as they pay the incurred additional fees
       • Additional fees apply to Haruka 1st class seats (Car No.1)
       • How to Redeem Your Voucher: Please go to the ticket machines at the designated stops to redeem your voucher
         * The ticket machine supports 5 languages (Japanese, simplified Chinese, traditional Chinese, English, and Korean)
         * Please click here to learn about the redemption details
         * If a ticket machine is out of service or there’s no IC chip in your passport, please proceed to the green counter in the designated stations to redeem your voucher
       • Full refund if the ticket is not used and still within the validity period
       • If you already exchanged your voucher for a physical ticket, you can cancel the ticket at JR green counter (Midori-no-madoguchi). 10% of the ticket denomination will be charged